Support Services:

Database stability and reliability is the most important factor in any company's or e-business success. The task of keeping your databases dynamic and accessible 24/7 requires a responsive team of experts and specialty tools, who can operate at and react to any given condition. All Databases require ongoing fine tuning to ensure that they are performing at their best. If you do not have a monitoring system in place then your database might not be running optimally. We help you maintaining a competitive edge in managing data by making your Database be up and running on a 24 x 7 basis in an optimum manner.

Some of the technologies that we support are:



Performance Tuning:


We have strong expertise in Performance Tuning techniques and tools. We adopt the following methodologies:

  • Monitoring of database, instance, application and environment performance
  • Identification, documentation and resolution of performance flaws
  • Investigation of user reports of slow system performance
  • Scheduling of important tasks to avoid recurring performance issues
  • Knowledge transfer of techniques used during the tuning exercise
  • Complete documentation of tasks performed



Replication:


We replicate databases for large performance advantage due to load sharing and improved availability because the replica servers can be configured to take over the master role if the master database server becomes unavailable.




Disaster Recovery:



We are equipped with highly skilled technicians who have successfully overcome all database recovery scenarios. We can log onto your server securely and help you in getting your database up and running as soon as possible, while safeguarding your data.

We are willing to tackle your database crashes, database tuning or application errors, mysterious locks or spurious error messages or any kind of disaster situations.

  • Review DR Requirements, with reference to potential data loss scenarios and service level requirements
  • Implement database disaster recovery architectures
  • Full documentation of work performed
  • Test disaster recovery scenarios
  • Full knowledge transfer to technical staff



Back up recovery:



  • Full and incremental database backups & block-level recovery to drastically reduce recovery time after data loss.
  • Logical backups (using Oracle Data Pump etc) & recovery at the database object level (table, pl/sql procedure, schema, etc.).
  • Standby Databases: Standby database kept synchronized with the primary database.



Security:



The comprehensive alert monitoring points that are included in our service are outlined below:

  • Identify higher-risk security vulnerabilities across networks, systems and applications
  • Centralize Windows security events in real-time, through the use of Event Log Monitoring
  • Receive proactive trap alerts from a variety of firewall products
  • Proactively identify utilization patterns & prevent excessive use of resources
  • Track Windows Service Pack information across your organization
  • Proactively detect system issues before they affect service
  • Vulnerability Scanning
  • Windows Monitoring
  • Firewall Monitoring
  • Patch Management
  • 24x7 Alerting
  • Intrusion Monitoring
  • Alert log
  • Data Buffer
  • Disk Sorts
  • Redo Log Space
  • Monitor Oracle, MySQL, SQL system availability
  • Monitor Database backups
  • Monitor Table and Index extents
  • Monitor table space & disk utilization, Listeners & Servers

Change Management:


  • Custom kernel compiling and upgrades - grsec/other kernel patching
  • Apache Rebuild
  • PHP Rebuild
  • APF Firewall Install
  • Periodic Performance analysis


Schema development:


Schema development is the essential process in the development & maintenance of databases. By proper organization of basic database elements & use of powerful schema statements we assist in easy maintenance of databases.



Data Conversion:


We are experienced in migrating databases and code from other database management systems to SQL Server. We have performed migrations from Access, MySQL and Oracle. We can advise on data type, coding, tuning and other issues.



Capacity Planning and Storage:


  • Identify database objects that grow in size.
  • Predict When Table spaces are going to fill.
  • Identify Objects that have a constant growth rate (Linear) and Objects that undergo dramatic change in size.
  • Plan forward the Database capacity and storage size.
  • Server loads monitoring and health checkup


Linux Support:


Installation and configuration of Perl, PHP and MySQL web applications/languages/components with secured settings. more...



Windows Support:


  • Remote Desktop Support using RDP
  • Installation & configuration of Active Directory

  • more...


Oracle DBA Support:


We help you maintain complex Oracle Database, Application Server and E-Business Suite environments on a reduced budget and to focus on strategic projects. We do this by offering in depth expertise through a largely remote delivery model. We help you enjoy benefits like reduced stress on server hardware by reducing disk I/O, improved user satisfaction with rapid response time. more...



SQL Support:


  • Upgrade from SQL Server 7.0/2000 to SQL Server 2000/2005
  • Migrate from other database management system
  • SQL Server Service Packs and Hot fixes

  • more...


My SQL Support:


  • Administration of MySQL database server
  • Installation & Configuration of phpMyAdmin

  • more...



Call

+1 (877) 600 5929